Case Study: VIRTUATel achieves faster project completion and improved team efficiency with DeskAway

VIRTUATel - Customer Case Study

VIRTUATel, a UK/US provider of automated telephone surveys and the ASMA feedback platform, needed a simpler way to manage projects and collaborate. Their previous tools (including MS Project) complicated workflows and hindered timely project completion.

By adopting DeskAway, the team quickly embraced a faster, simpler collaboration tool that reduced email, sped up project delivery and improved team efficiency. According to the CEO, this led to time and cost savings and supported VIRTUATel’s goals of higher customer advocacy, satisfaction and retention.

VIRTUATel

Alan Weaser

CEO, VIRTUATel