Case Study: The World is Fun manages 20+ volunteers without an office and cuts costs with DeskAway

The World is Fun - Customer Case Study

The World Is Fun is a Seattle-based non-profit that connects volunteers, corporations, and charities to deliver community events and services. Faced with coordinating a volunteer staff of 20+ without a central office and limited by previous collaboration tools, the organization needed a way to manage many simultaneous events and reduce reliance on email.

By adopting DeskAway, the team gained centralized task lists, easy message sharing, and on-demand training resources, enabling remote volunteers to work independently yet stay coordinated. As a result they successfully managed 22 events in one month, cut down on email, avoided office overhead, and redirected funds to mission activities—significantly improving efficiency and project delivery.

The World is Fun

Amy Faulker

Executive Director, The World is Fun