Case Study: TFXWeb achieves improved efficiency and better work-in-progress tracking with DeskAway

TFXWeb - Customer Case Study

TFXWeb is a London-based web and graphic design company (est. 2000) that builds affordable, client-driven websites and e-commerce solutions. Faced with mounting client change requests and no formal system for tracking tasks—relying on email and ad-hoc processes—the team needed a simple way to manage work in progress and improve project visibility.

TFXWeb adopted DeskAway, using its Tasks and Issues features; the team found the tool easy to learn and quickly reduced email dependence. According to director Kerry Kenton-Clarke, DeskAway made it much easier to track work in progress, improving efficiency and helping lower project costs while boosting profitability.

TFXWeb

Kerry Kenton-Clarke

Director, TFXWeb