Case Study: Red Fez Social Media Services achieves streamlined workflows, faster delivery and lower project costs with DeskAway

Red Fez Social Media Services - Customer Case Study

Red Fez Social Media Services, led by proprietor David Jardine in WA, Australia, provides social media consulting and development for small businesses. With a mostly offshore, multi-location team and complex projects involving multiple social accounts and web properties, Red Fez needed a central way to track sales enquiries, manage Business Developers, systematize development workflows, and handle repeating monthly tasks and checks.

They adopted DeskAway to run Projects, Milestones, Task Lists, Templates and Messaging as a single collaboration hub. The team picked it up quickly, used templates to standardize recurring work, and kept clear visibility on progress—allowing them to finish a complex project under deadline and under budget, reduce errors, increase accountability, shorten lead times, and improve overall service quality.

Red Fez Social Media Services

David Jardine

Proprietor, Red Fez Social Media Services