Case Study: Impact Virtual Services achieves increased efficiency and streamlined project management with DeskAway

Impact Virtual Services - Customer Case Study

Impact Virtual Services, a Wisconsin-based virtual assistance and social media firm founded in 2005, supports small- and medium-sized business owners with administrative and online marketing tasks. The team struggled with inefficient email-based workflows, keeping files and passwords current, and tracking who was responsible for tasks and deadlines across projects.

They implemented DeskAway as a centralized project-management system—using projects, tasks, deadlines, files, and docs—so the team could store updated client information, assign responsibilities, and reduce internal email. As a result, onboarding and collaboration became smoother, access to information and deadline management improved, time and project costs were reduced, and overall team efficiency and profitability increased.

Impact Virtual Services

Jodi Fisher

Owner, Impact Virtual Services