Case Study: Hotel Pali Hills achieves streamlined task management, document control and team communication with DeskAway

Hotel Pali Hills - Customer Case Study

Hotel Pali Hills, a Mumbai hospitality property, faced the inefficiencies of manual processes for project and maintenance tasks, document control, and team communication. Manager Rajan Nanda sought a straightforward, low‑overhead solution that would streamline workflows without a steep learning curve.

They implemented DeskAway to manage tasks and milestones, store and version important documents, and centralize inter‑departmental communication. The team quickly adopted the user‑friendly platform, reduced email volume, gained better reporting and milestone tracking, and benefited from responsive support—delivering faster, more organized operations.