Case Study: Crockett Dunn, LLC achieves national-scale growth and streamlined project management with DeskAway

Crockett Dunn, LLC - Customer Case Study

Crockett Dunn, LLC is a Monterey County web-strategy firm that delivers design, content management, SEO and web applications. During a six-month transition from a “mom-and-pop” shop to a national/global operation the company was managing 25–100 concurrent projects with distributed teams and outgrew whiteboards and basic collaboration tools.

By adopting DeskAway, Crockett Dunn gained an intuitive executive dashboard, centralized file repository, milestone/task tracking and robust issue delegation, giving single-window visibility and easy assignment of dozens of contractors. The tool eliminated excessive email and phone back-and-forth, streamlined operations, improved efficiency and profitability, and — the firm reports — arguably saved the business during its rapid growth.

Crockett Dunn

Crockett Dunn

Founder, Crockett Dunn, LLC