Case Study: Compass Offices achieves faster centre openings and shorter project meetings with DeskAway

Compass Offices - Customer Case Study

Compass Offices, a fast-growing serviced-office provider with locations across Hong Kong, Singapore and Tokyo (having opened 29 centres in 2.5 years), faced the challenge of coordinating operations, IT, marketing and sales for new centre openings under tight deadlines. Previously reliant on meetings, spreadsheets and PDF checklists, the company needed a single tool to bring visibility and consistency to cross‑functional project work.

By adopting DeskAway—especially task lists and timesheets—and rolling it out with training and reference materials, teams now track task status in real time and collaborate more efficiently. The result: clearer communication, consolidation of task systems, and significantly shorter project meetings (from over an hour to about 20 minutes), freeing senior staff time and speeding centre openings.

Compass Offices

Cassie Standen

Systems and Marketing Manager