Case Study: Briefcase Diva achieves streamlined project management and reduced email clutter with DeskAway

Briefcase Diva - Customer Case Study

Briefcase Diva is a U.S.-based full-service firm for small businesses offering web design, marketing, blogging and coaching. The team previously relied on email, conference calls and hard-copy journals to manage multiple projects, which led to confusion, lost information and inefficient workflows.

By adopting DeskAway to centralize tasks and milestones, the firm reduced email traffic, improved project organization and made information easy to find. The team adapted quickly and enjoyed using the tool, support was responsive, and the result was faster, more efficient project execution and measurable time savings the owner expects to rely on long-term.

Briefcase Diva

Kelli R. Claypool

Owner, Briefcase Diva USA