Case Study: Info Tech achieves immediate, reliable internal communication with DeskAlerts

Info Tech - Customer Case Study

Info Tech, a privately held computer software firm with more than 240 employees in Gainesville, Florida, faced internal communication gaps where emails often went unnoticed and team awareness was low. To improve visibility and timeliness, Info Tech implemented DeskAlerts’ internal communications solution (the Desk Alert pop-up messaging system).

DeskAlerts deployed configurable on‑screen pop-up messages that require acknowledgement, ensuring messages are seen and boosting situational awareness across teams. As a result, Info Tech achieved immediate responses to issues—faster notifications of meeting delays, timely reminders, and confirmed message viewing—when DeskAlerts is used.

Info Tech

Fern Schweitzer

Network-Services Specialist