Case Study: Broadcasting Board of Governors (BBG) achieves reliable notifications and streamlined internal communications with DeskAlerts

BBG - Customer Case Study

BBG (Broadcasting Board of Governors), a global media and government broadcasting agency, needed a reliable notifications solution to replace its email-based alerts. They selected DeskAlerts and its Internal Communications Solution to deliver timely, organization-wide notifications and collect feedback.

DeskAlerts was deployed quickly with minimal training, giving BBG a dependable broadcast channel plus survey and reporting capabilities. As a result, DeskAlerts became BBG’s primary internal communications tool—used for software-update alerts (e.g., QuickTime removal), building outages, parking notices—and provided measurable improvements in reach, feedback collection, and reliability compared with the previous email system.

BBG

Stephen Bender

BBG