Case Study: Amplifon achieves accessible, everyday hearing screening with Design Group Italia’s OtoKiosk

Amplifon S.p.A. launches OtoKiosk, winning 2 international design awards with Design Group Italia

The customer, Amplifon S.p.A., through its Amplifon X business unit, sought to reduce barriers preventing people from taking their first hearing assessment. The vendor, Design Group Italia, was enlisted to help rethink how people access hearing screening in their daily lives.

Design Group Italia created OtoKiosk, a self-guided hearing screening experience powered by an AI conversational avatar and a highly accessible interface. This solution transformed a clinical service into an approachable one that could be deployed in various public settings using iPad technology. The project was highly successful, receiving international recognition with both the UX Design Award and the iF Design Award for its role in making healthcare more accessible and inclusive.

Amplifon S.p.A