Case Study: The Shaker Group, Inc. achieves real-time tracking of all brokered loads with Descartes MacroPoint

Real-Time Brokered Freight Tracking Gives The Shaker Group a Distinct Advantage Over the Competition

The Shaker Group is a full‑service transportation provider specializing in expedited, time‑sensitive and trade‑show shipments — which make up over 40% of its business. They struggled to meet strict tracking requirements for brokered freight, often going six to eight hours between location updates and relying on disruptive check calls.

By integrating MacroPoint’s real‑time track-and-trace with their Prophesy Dispatch TMS, Shaker Group now receives continuous location updates from any driver’s cell phone or in‑cab ELD/GPS, plus automated arrival/departure detection and off‑schedule alerts. The solution eliminated check calls, dramatically improved tracking accuracy and customer service, and gave Shaker Group a measurable competitive advantage in wining business.

The Shaker Group, Inc.

Jason Smith

VP Operations