Case Study: Transportation One achieves real-time freight visibility and premium service with Descartes MacroPoint

Optimizing Real-time Freight Visibility Through Technology Integration Collaboration

Transportation One, a Chicago-based logistics provider with a network of 40,000+ carriers across North America, needed a better way to support scalable growth and rising customer expectations for shipment transparency after outgrowing its legacy TMS. The company had already used Descartes MacroPoint for real-time freight visibility, but it wanted a more seamless way to connect tracking data to its new proprietary TMS and improve carrier engagement, visibility, and customer service.

Descartes MacroPoint worked with Transportation One to build a robust API integration that fed real-time location data, predictive ETAs, and shipment updates directly into T1’s custom TMS. The solution replaced manual track-and-trace work, reduced costly check calls and exception handling, improved carrier onboarding and compliance, and gave customers live visibility to make faster decisions. As a result, Transportation One achieved greater operational efficiency, stronger carrier relationships, and a higher standard of service through Descartes MacroPoint.

Transportation One

Devashish Potdar

Sr. Product Manager