Case Study: Bolt Holdings achieves real-time driver visibility and fewer check calls with Descartes MacroPoint

MacroPoint increases load visibility by tracking drivers via their cell phones

Bolt Express, the largest privately held expedite transportation company, struggled with time-consuming check calls and poor visibility into driver locations and load status. That lack of accurate, real-time information created inefficiencies, missed opportunities, and extra staffing burden for operations teams.

By adopting MacroPoint—a Sylectus-integrated, cellphone-based tracking service that works on any phone—Bolt gained real-time, third-party-validated locations and automated arrival detection. Deployment took seconds and led to far fewer check calls, faster time-to-market, streamlined operations, reduced support needs, and better customer communication and profitability.

Bolt Holdings

Renee Jaska

Operations Manager