Case Study: Freight Scouts achieves real-time visibility and operational efficiency with Descartes MacroPoint

Freight Broker TMS & Real-time Visibility Transforms Freight Scouts’ Operations

Freight Scouts, the Atlanta-based non-asset brokerage division of PBD Worldwide, struggled to manage a diverse mix of truckload and LTL freight—about 1,200 loads per month—using manual processes and an inadequate TMS. Complex freight types, frequent carrier onboarding, error-prone check calls and limited lifecycle management were hampering operational efficiency, delivery performance and customer service.

By deploying Descartes Aljex™ TMS fully integrated with Descartes MacroPoint™ visibility, Freight Scouts automated rate comparison, carrier acceptance, dispatching and EDI while replacing manual check calls with real-time status updates. The integrated solution boosted productivity and margins, reduced operating costs and service issues, improved delivery performance and scalability, and enabled more proactive customer and carrier management.

Freight Scouts

Jan Jones

VP/General Manager