Case Study: Atlantic-Pacific Express achieves real-time freight visibility and higher productivity with Descartes MacroPoint

Achieving Real-time Visibility into Expedited Freight

Atlantic‑Pacific Express, a leading expedited freight broker in the Southeast and one of South Carolina's fastest‑growing companies, needed better real‑time visibility for highly time‑sensitive shipments. Its 10‑person team managing ~1,500 monthly loads was spending 3–5 check calls per load, making manual track‑and‑trace inefficient and limiting capacity to serve customers.

By integrating Descartes MacroPoint with its TMS—a cloud‑based, automated tracking solution using cell phones, in‑cab ELD/GPS and trailer trackers—Atlantic automated status updates and alerts. The change eliminated hundreds of check calls, freed up 65–75% more productive time to pursue new business, reduced costs and detention risk, improved driver safety, and increased customer satisfaction.

Atlantic-Pacific Express

Justin Scrivner

General Manager