Case Study: Hourglass Cosmetics achieves 6.5X shipment growth and 99.95% order accuracy with Deposco

Unilever brand Hourglass Cosmetics scales its multichannel operation with Deposco

Hourglass Cosmetics, a Unilever cruelty-free luxury beauty brand, needed a more capable fulfillment platform as it expanded to a new warehouse and planned to act as a 3PL for sister brand Kate Sommerville. An ERP add-on warehouse module proved insufficient—lacking inventory segmentation, automated paperless fulfillment, and the flexibility to integrate with two ERP systems—so Hourglass selected Deposco as the only vendor able to meet their functionality and tight timeline requirements.

Deposco implemented an MVP solution and went live in under 90 days, delivering full visibility, flexible multichannel operations, and a simplified interface that lets new employees begin picking in about 15 minutes. Deposco’s platform enabled Hourglass to scale rapidly—achieving a 6.5X year-over-year increase in shipments and a 99.95% order accuracy rate—while supporting both Hourglass’s own operations and 3PL services for Kate Sommerville (and expansion to Dermalogica in the UK).

Hourglass Cosmetics

Jon Siracusa

Vice President of Operations