Case Study: Medusa Distribution achieves 99.99% order accuracy and 30% sales growth with Deposco

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Preview of the Medusa Distribution Case Study

Medusa Distribution boosts sales 30% with Deposco

Medusa Distribution, a wholesale vape and smoke shop, faced a critical operational challenge as its rapid growth outpaced its manual systems. The lack of a warehouse management system (WMS) led to inventory chaos, inaccurate orders, and the loss of long-term B2B clients, creating a "leaky bucket" problem. To support its 9,000+ SKUs and scale effectively, the company turned to vendor Deposco for its cloud-based Bright Suite WMS.

By implementing Deposco's WMS with its pre-built ERP integrations and API architecture, Medusa adopted systematic workflows for receiving, picking, and packing. This solution, enhanced with voice-directed picking and AI-powered cartonization, created a scalable operational foundation. The results were transformative: Medusa achieved a 30% increase in sales without adding staff, reached 99.99% order accuracy, and gained the operational leverage to absorb a 500-600% surge in DTC orders.


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