Case Study: ESM Fulfillment shortens billing cycle by 4 days with Deposco

ESM Fulfillment shortens billing cycle by four days switching to Deposco

ESM Fulfillment, a Salt Lake City–based 3PL specializing in fulfillment, distribution, kitting and assembly, struggled to tie data from multiple systems together for billing and month‑end close, relying on weekly spreadsheets that slowed invoicing and risked errors. To solve this, ESM selected Deposco’s order fulfillment system with its 3PL billing module.

Deposco integrated billing and operational data into a single system, eliminating spreadsheets and producing consolidated, accurate invoices; this shortened ESM Fulfillment’s billing cycle from 7 days to 3 days (a 4‑day reduction), improved billing accuracy, and freed staff to focus on customer growth. Since implementing Deposco, ESM also reported a 64% increase in order volume in three months and a 25% improvement in cycle count accuracy.

ESM Fulfillment

Jason Hempworth

Director of Finance