Case Study: Woodside Family Dental achieves cost savings, increased productivity, and improved patient satisfaction with Dentrix Ascend

Woodside Family Dental - Customer Case Study

Woodside Family Dental, a doctor-led general and cosmetic practice in Redwood City led by Dr. Shikha Puri, was struggling with costly, fragmented workflows after relying on five separate software applications for scheduling, billing and patient communication. The multiple vendors and bills reduced productivity and took time away from patient care, so the practice sought a single, integrated solution — Dentrix Ascend — to simplify operations without sacrificing the patient experience.

Dentrix Ascend provided an all-in-one, cloud-based practice management platform (including patient-based billing, online booking, online patient forms and comprehensive reporting) that replaced the five disparate systems. By consolidating tools into Dentrix Ascend, Woodside saved “hundreds of dollars in bills a month,” streamlined data entry and team communication, filled schedules more consistently, improved cash flow and increased patient satisfaction and productivity.

Woodside Family Dental

Dhiraj Sehgal

Chief Operating Officer