Case Study: Rubicon Dental Associates achieves scalable, efficient growth with Dentrix Ascend

Rubicon Dental Associates - Customer Case Study

Rubicon Dental Associates, a Montana-based DSO with ten locations, set an aggressive growth goal of scaling from several practices toward 100 in 10 years. To support rapid acquisitions and consistent operations across sites, Rubicon turned to Dentrix Ascend (in use since 2019) to provide the practice management foundation needed to avoid growing faster than their systems could handle.

Dentrix Ascend centralized reporting, accounting and workflow tools so leadership can monitor production, collection percentages, workflow compliance and marketing ROI across all offices. The result: faster, more accurate accounting (posting a $50,000 Medicaid check dropped from two people working over a day to one person in under eight hours), smoother acquisitions and repeatable performance standards that have supported adding multiple offices in recent years — benefits Rubicon attributes directly to Dentrix Ascend.

Rubicon Dental Associates

Stephanie Rexford

Insurance and Billing Manager