Case Study: Dental Express achieves integrated multi-location management and improved workflow with Dentrix Ascend

Dentrix Ascend, Henry Schein One’s fastest-growing platform, is a cloud-based practice management system for group practices and DSOs

Dental Express, a dental service organization with six locations in the San Diego area, struggled with a legacy practice management system that couldn’t share patient records or images across offices and lacked support for Medi‑Cal patients. After researching cloud solutions, Dental Express selected Dentrix Ascend (Henry Schein One) to address its need for centralized, multi‑location access and better patient-facing tools.

Dentrix Ascend delivered a cloud‑based practice management platform that centralized data, provided 24/7 access across locations, enabled online booking, improved charting and image viewing, and eliminated system crashes and time-consuming record transfers. With Dentrix Ascend’s training and support, Dental Express achieved a smoother conversion, a more efficient workflow, increased patient convenience through popular online booking, and more time available for patient care across its six locations.

Dental Express

Teresa Williams

Chief Operations Officer