Case Study: Buffalo Prairie Dental achieves 24/7 multi-office visibility and secure cloud backups with Dentrix Ascend

Buffalo Prairie Dental - Customer Case Study

Buffalo Prairie Dental, a three-office general dentistry practice with locations in Keokuk, IA and Quincy, IL, struggled to manage multiple sites, off-site operations, and manual backups before adopting Dentrix Ascend. Without a centralized database they faced duplicate patient records, difficulty updating charts across locations, frequent software-update headaches, and even a catastrophic tape-backup failure that erased weeks of data.

Dentrix Ascend’s cloud-based practice management gave Buffalo Prairie Dental 24/7 visibility into all locations, automatic updates and cloud backups, integrated charting and X‑rays, and powerful reporting at a predictable flat cost. As a result, Dentrix Ascend eliminated their backup risk, enabled real-time cross-location access, reduced duplicate records, improved completeness of clinical notes, and delivered measurable operational improvements—staff saw clear benefits within two weeks and unanimously preferred Dentrix Ascend after six months.

Buffalo Prairie Dental

D’Aunn Sturhahn

Office Manager