Case Study: Fox Valley Dental Care achieves cloud security and cost savings with Dentrix Ascend

Bob Dokhanchi, DDS, discusses his experience with Dentrix Ascend and why the future of dentistry inevitably entails a move to the cloud

Fox Valley Dental Care, led by Dr. Bob Dokhanchi, faced growing cybersecurity risks and an expanding IT burden after moving offices and more than doubling its computers. With healthcare breaches on the rise and ransomware recovery costs reported at $10,000–$80,000, the practice needed secure, remotely accessible records and a way to cut IT complexity and costs, so Dr. Dokhanchi adopted Dentrix Ascend from Henry Schein One.

Dentrix Ascend moved the practice to the cloud, giving secure off‑site storage, remote access to patient records and imaging (vital during the pandemic), and a bundled suite that let Fox Valley Dental Care shed its on‑site server and trim outside IT and third‑party service fees. Dr. Dokhanchi reports Dentrix Ascend covers roughly 80–85% of his IT needs, eliminating hundreds of dollars in monthly costs while improving convenience and security backed by Henry Schein One.

Fox Valley Dental Care

Bob Dokhanchi

Owner