Case Study: Adopt a Vet Dental Program achieves streamlined operations and expanded access to veteran dental care with Dentrix Ascend

Adopt a Vet Dental Program - Customer Case Study

Adopt a Vet Dental Program is a Reno, Nevada nonprofit that provides free dental care to low-income U.S. veterans. The clinic’s small staff and 126 volunteer providers had donated over $7 million in services to more than 1,160 veterans, but AAVD faced a heavy administrative burden—manual double entry and fragmented records across two locations—so they moved from Dentrix G6 to the cloud-based Dentrix Ascend for centralized practice management.

Dentrix Ascend provided an always-updated, cloud-accessible system that eliminated duplicate data entry, streamlined training, improved scheduling and patient texting, and enabled customizable reporting for grants. As a result, Adopt a Vet Dental Program reports higher productivity, faster and more accurate reporting for funding, easier access to clinical notes across locations, and an overall boost in staff efficiency and morale thanks to Dentrix Ascend.

Adopt a Vet Dental Program

Heather Borkowski

Assistant Executive Director