Case Study: Family Dental Health improves claims processing with DentalXChange

Family Dental Health - Customer Case Study

Family Dental Health, a dental service organization with 30 locations, faced challenges integrating a new practice management system and needed a comprehensive solution to handle their high volume of over 9,300 monthly claims. They sought exceptional service and dedicated account management support to streamline their operations.

DentalXChange implemented its Claims, Eligibility, ERAs, and Attachments solutions to automate and improve the claims process. This provided Family Dental Health with a dedicated account manager and a streamlined workflow, leading to increased staff and patient satisfaction. The client was highly pleased with the service and the positive impact of the solutions, rolling them out to all locations after a successful initial deployment to 15 of them.

Family Dental Health