Case Study: R Cable achieves real-time virtualized data integration and faster service launches with Denodo Technologies

R Cable - Customer Case Study

R is a Galicia-based fibre‑optic operator serving more than 270,000 customers across 80 towns. The company faced fragmented, heterogeneous data spread across CRM, billing, ticketing, files and external feeds, with manual handling, high extraction costs and slow, ICT‑dependent integration that prevented real‑time customer access, rapid product launches and efficient decision‑making.

R deployed a Denodo data‑virtualisation layer in under six months to create unified business objects and reusable integration scenarios that combine dozens of internal and external sources. The solution (with ~43% cache hit) cut integration time from weeks/months to hours, powered a customer self‑service portal, reduced call‑centre volume, delivered ROI in under a year, lowered middleware effort and materially increased responsiveness, innovation and customer satisfaction.

R Cable