Case Study: Alexforbes accelerates real-time financial insights with Denodo's AI-powered data fabric

Alexforbes streamlines real-time financial insights for 1 million members with Denodo Technologies

Alexforbes, a leading South African financial services company, faced challenges with fragmented data and inefficient analytics. Their reliance on Power BI for critical calculations was hampered by integration bottlenecks, while non-technical users struggled to access data. An initial GenAI solution for customer service agents encountered security, scalability, and real-time data issues. They turned to Denodo Technologies for a solution using the Denodo Platform.

Denodo implemented its data fabric and AI SDK with a metadata-driven Retrieval-Augmented Generation (RAG) approach. This allowed users to submit natural language queries, which were converted to SQL for real-time data access, and integrated directly into Power BI via a custom widget. The solution provided Alexforbes with real-time financial calculations, simplified data retrieval for non-technical users, and multilingual support, all while reducing computational overhead and improving governance.