Case Study: Southern Lab Partners achieves 4x growth and double-digit profit gains with Dendi

Southern Lab Partners - Customer Case Study

Southern Lab Partners, a full-service independent laboratory in Birmingham, Alabama led by business partner Doug Nesbitt, was running an unsupported, on‑prem LIS (Merge) and felt stuck in antiquated workflows. After researching options, they engaged Dendi and moved to the Dendi platform seeking a “fresh start” and a partner that could adapt as the lab industry evolved (including Dendi’s Provider & Patient Portal and instrument integration capabilities).

Dendi implemented a cloud-based LIS migration with provider/patient portals, billing integrations, analytics, redundant workflows for conversion, and instrument automation, streamlining operations and provider engagement. As a result of Dendi’s solution Southern Lab Partners reports a more efficient workflow, has quadrupled in size, achieved double-digit profit growth, and is rapidly expanding its provider base — with doctors praising the Dendi provider portal.

Southern Lab Partners

Doug Nesbitt

Partner