Case Study: Serviam Care Network achieves scalable senior care diagnostics with Dendi LIS

Serviam Care Network scales to 474 communities with Dendi

Serviam Care Network, a provider of holistic healthcare for senior living facilities, faced significant challenges scaling its diagnostic services due to a legacy Laboratory Information System (LIS). The outdated system from their previous vendor had a poor user experience, lacked critical integrations with EHRs and other platforms, and was missing essential functionality required to serve its long-term care clientele. These limitations created operational inefficiencies and hindered the organization's ambitious growth plans.

By implementing Dendi LIS, Serviam found a modern solution. The Dendi platform provided an intuitive user interface, seamless API integrations, and the collaborative support needed to scale rapidly. As a result, Serviam successfully transitioned 40 communities onto the new system with plans to onboard over 474 communities by Q1 2025. The implementation led to improved efficiency through streamlined workflows and enhanced system reliability, making Dendi the backbone of Serviam's growth strategy.

Serviam Care Network