Case Study: Roxby Labs achieves rapid scaling and expanded testing services with Dendi

Roxby Labs - Customer Case Study

Roxby Labs, founded in Wheeling, WV during the early COVID-19 pandemic, faced limited access to affordable testing and long turnaround times for results across the Northern Panhandle. After a poor experience with their previous LIS, Roxby selected Dendi for its LIS package—featuring bundled physician and patient portals, a helpful team, and an API—to meet the region’s urgent testing needs and support state contracts for COVID PCR testing.

Dendi implemented its LIS, patient/physician portals and API, enabling Roxby to build a custom mobile at‑home test monitoring and verification platform required by the WV Dept. of Health and Human Resources and to rapidly expand their test menu. The partnership allowed Roxby to scale operations and win statewide testing work; measurable impacts include instrument integration in about 2 weeks versus months for competitors, near‑immediate vendor support that minimizes workflow disruptions, and faster reporting that enabled expansion into STI, HIV, hepatitis, cancer genetic and coronary diagnostics.

Roxby Labs

Natasha Smith

Chief Scientific Officer