Case Study: Visable Triples Sales Data Quality with Demodesk

Visable triples sales data quality with Demodesk

Visable, a company operating B2B platforms across Europe, faced significant challenges with unreliable sales data and language barriers. Their multilingual sales team, using SugarCRM, struggled with poor data quality, rated 1/5, as manual note-taking failed to capture insights from calls held in various European languages. This lack of visibility made pipeline reviews and sales skill development difficult. To address this, they implemented Demodesk's AI Assistant and AI Coach.

Using Demodesk, every sales call is now automatically transcribed and summarized in 98 languages, syncing all data directly into SugarCRM. This solution provided complete visibility across all languages and enabled reps to use an AI chat to prepare for closing meetings. As a result, Visable tripled its sales data quality from 1/5 to 3/5 and saved each sales representative over one hour per week on administrative tasks.

Visable