Case Study: Americold boosts picking accuracy and productivity with Dematic Voice Technology

Voice Technology Helps Americold Warehouse Keep Its Cool

Americold, a global leader in temperature-controlled warehousing, sought to enhance the productivity and accuracy of order picking at its Arndell Park distribution center. The company was relying on an older label-pick system and wanted a more efficient, hands-free solution for its challenging cold storage environment. To address this, they partnered with vendor Dematic to implement an advanced Voice picking system.

Dematic implemented a Voice-directed picking solution that provided operators with hands-free, audio-based instructions via a wireless headset, integrating in real-time with the warehouse management system. This technology from Dematic significantly increased picking accuracy and productivity by eliminating human error and paper-based processes. The solution also provided Americold's managers with real-time data for better labor management and decision-making, leading to improved operational visibility and customer satisfaction.

Americold

David Gardner

Operations Manager