Case Study: a third-party logistic company achieves faster, more accurate cold storage picking with Dematic Voice technology

Third-party Logistic Company - Customer Case Study

The customer, a third-party logistic company, was facing significant inefficiencies and inaccuracies in its cold storage operations. The challenging environment caused issues with paper-based picking and standard handheld devices, such as frozen screens and difficulties operating equipment while wearing bulky gloves. To address these cold chain picking process challenges, they turned to the vendor, Dematic, for a solution involving Voice technology.

Dematic implemented a rugged, hands-free Voice picking system specifically designed for cold storage environments. This solution gave workers complete mobility, eliminated the need for error-prone manual data entry, and was adaptable for use across the entire warehouse. As a result, Dematic's Voice technology substantially improved traceability, enhanced order accuracy, and sped up shipping times for the logistic company.