Case Study: Other World Computing achieves 99.99% order accuracy and 50% higher fulfillment capacity with Dematic

Internet Retailer Does Distribution the Green Way

Other World Computing (OWC), an online retailer specializing in Apple technology upgrades and accessories, faced the challenge of meeting high customer expectations for same-day, accurate order fulfillment. Their existing system needed to improve efficiency, reduce its physical footprint, and align with their stringent sustainability goals. They partnered with Dematic to engineer a new solution.

Dematic implemented a redesigned order fulfillment system that included discrete order picking, nine pack stations with item scanning, and an automated conveyor and sortation system. This scalable solution increased OWC's order fulfillment capacity by 50% while reducing the energy consumption of the conveyors by 40. The system also achieved a remarkable 99.99% order accuracy rate, solidifying OWC’s commitment to high performance and sustainable operations.

Other World Computing

Ryan O’Connor

Operations & Logistics Manager