Case Study: Gap Inc. boosts fulfillment throughput with Dematic automation

Gap Inc. - Customer Case Study

Gap Inc., a major global retailer, faced a significant challenge in scaling its growing e-commerce business. Their existing distribution center was too small, labor-intensive, and unable to handle the projected 400% increase in online order volume. To overcome this, they partnered with vendor Dematic for a customized automation and material handling solution.

Dematic designed and implemented a massive 1.2 million square foot distribution center featuring 13 miles of conveyor, sorters, and pick-to-light systems. This Dematic solution provided a fast, end-to-end process for fulfilling direct-to-home internet orders. The results were a 400% increase in throughput capacity and a two-thirds reduction in staffing requirements, enabling Gap to efficiently support its expanding online customer base.

Gap Inc.