Case Study: Foodstuffs Wellington Group improves supply chain efficiency with Dematic Voice Picking

Foodstuffs Improves Supply Chain Efficiency with Voice Picking

Foodstuffs Wellington Group, one of New Zealand's largest grocery retailers, faced challenges in improving supply chain efficiency amidst a widespread labor shortage. They sought to enhance productivity and order accuracy in their warehouses. Dematic implemented its Vocollect Voice picking system to address these needs.

Dematic's solution involved integrating a voice-directed picking network across nine distribution centers. The hands-free system led to productivity and accuracy improvements exceeding projections, with order accuracy rates over 99.9%. The implementation also enhanced workplace safety, increased staff retention, and reduced distribution and equipment repair costs for Foodstuffs.

Foodstuffs Wellington Group

Egon Guttke

Manager, Information Systems & Services