Case Study: Bare Escentuals boosts picking productivity and order accuracy with Dematic’s flexible piece picking system

Flexible Piece Picking System Expands to Accommodate e-tail Channel

Bare Escentuals, a cosmetic company, was facing challenges in its warehouse logistics. Its manual process of using paper lists and carts to fulfill orders for its 200 boutiques and 1,400 spas was slow, causing expedited shipping costs and limited productivity to just 85 pieces picked per hour. To improve this, they worked with vendor Dematic to implement a new process for picking split-case items.

Dematic's solution centered on its PickDirector software, which managed a light-directed fulfillment system and a voice-directed cart system. This integrated approach increased picking productivity fivefold to 500 pieces per hour, eliminated expedited shipping costs, improved order accuracy by 50%, and automated the pack-out process. The flexible system also easily expanded to handle a new e-tail channel, processing thousands of daily orders.

Bare Escentuals