Case Study: Benco Dental achieves faster, 99.99% accurate order fulfillment with Dematic

Dental Supplies Distributor Streamlines Order Fulfillment

Benco Dental, a full-service distributor, needed a distribution strategy to support highly accurate and responsive order processing for its vast inventory of dental supplies across the United States. To use logistics as a competitive advantage, they partnered with vendor Dematic to implement an order fulfillment system at their central distribution center in Pittston, PA.

The solution from Dematic centered on a smart convey and sort system managed by its iQ software. This system routes order totes only to the necessary picking zones, which dramatically cut order processing time in half and increased worker productivity. The implementation resulted in 99.99% picking accuracy, same-day shipping for orders received by 5:30 PM, and the ability to process over two million packages annually across their network.

Benco Dental