Case Study: Sigma Pharmaceuticals improves picking productivity and accuracy with Dematic logistics upgrade

Dematic logistics upgrade a prescription for success at Sigma

Sigma Pharmaceuticals, a pharmaceutical distributor in Brisbane, faced a critical challenge with its outdated and unsupportable pick-to-light system, which handled over 95% of its orders. The risk of a system failure was growing daily, threatening the distribution of 14,500 SKUs to over 1000 pharmacies. Dematic was engaged to modernize their logistics operations and reviewed a range of solutions.

Dematic implemented a solution that not only replaced the old pick-to-light system but also expanded its use and integrated it with new voice-directed picking technology. By creating a virtual replica of the system for pre-configuration and testing, Dematic executed the entire complex upgrade over a single weekend with no disruption to customer service. The result was a seamless transition, with Sigma achieving its productivity and accuracy targets within days of the new system going live.

Sigma Pharmaceuticals

Chris Jenkins

DC Manager