Case Study: Clarington Honda builds trust and boosts Google reviews with DemandHub

Clarington Honda Uses Online Reviews to Build Trust in a Highly Competitive Market

Clarington Honda, an automotive dealership in a highly competitive Ontario market, needed to build trust with online prospects and stand out from nearby competitors. Their challenge was generating a consistent stream of online reviews through a manual process that was slow and difficult for customers. They turned to the vendor DemandHub to implement a solution using their review request service.

DemandHub provided a simple, text-messaging-based solution that allowed Clarington Honda to seamlessly request Google reviews from customers. This resulted in an immediate measurable impact: the dealership gained 40 new Google reviews in the first 30 days, improved its Google rating from 4.0 to 4.3 stars, and increased its reviews by 100%. DemandHub enabled the dealership to build online credibility and visibility in their competitive landscape.

Clarington Honda

Mike Clayton

General Sales Manager