Case Study: Blue Mountain Chrysler boosts website traffic and reviews with DemandHub

Blue Mountain Chrysler Increases Website Traffic 28% with Customer Reviews

Blue Mountain Chrysler, an automotive dealership, faced intense local competition and a poor online reputation with a low Google rating. They struggled with a manual process for collecting customer reviews, which resulted in an imbalance of negative feedback. To compete effectively, they needed a streamlined solution from a vendor like DemandHub to automate and improve their review collection process.

By implementing DemandHub's automated review request service, the dealership made it easy for customers to leave feedback via text message. This solution led to a dramatic improvement in their online reputation, including an increase in their Google rating from 3.7 to 4.4 stars and over 200 new reviews within five months. The vendor's tool also contributed to a 28% year-over-year increase in website traffic, which translated into more foot traffic and a stronger competitive position.

Blue Mountain Chrysler

Lisa Hardisty

Digital Marketing Coordinator