Case Study: VisionFirst generates 325 appointment requests in 4 weeks with Demandforce

How VisionFirst generated 325 appointment requests in 4 weeks

VisionFirst, a vision care practice with 16 locations, faced the challenge of reactivating overdue patients and generating a steady flow of appointment requests during the COVID-19 pandemic without overburdening its administrative staff. To address this, they turned to the vendor Demandforce for a solution.

Demandforce implemented an automated email drip campaign to communicate with patients and educate them on the importance of eye exams. This solution from Demandforce generated 325 new appointment requests in just four weeks, which was a 114% increase from the previous seven months, successfully helping the practice attract both existing and new patients.

VisionFirst

Kym Dye

Scheduling Coordinator