Case Study: Kyocera Mita achieves 60% inventory and shipping cost reductions with Demand Solutions

Success That is Tough to Copy

Kyocera Mita, a distributor of digital copiers, multifunction devices and printers across Australia, New Zealand and Oceania, faced geographic complexity, three‑month lead times, purchase‑order constraints and strict stocking commitments that demanded a reliable rolling 12‑month forecast for more than 10,000 SKUs. To manage frequent model changes, tight forecast variances and limited inventory flexibility, Kyocera Mita adopted Demand Solutions’ forecasting tools (DS Forecast Management and DS Requirements Planning).

Demand Solutions implemented its DS FM and DS RP suite and later added the DS Feedback collaboration module to give regional managers ownership of local forecasts. The solution, combined with improved internal discipline, cut Kyocera Mita’s inventory by 60% and reduced storage and shipping costs by 60%; DS Feedback was piloted in New Zealand in 2006 with an Australia rollout planned, and the company received Demand Solutions’ Crystal Ball Award for its consistent, measurable results.

Kyocera Mita

John Fraser

Logistics and Operations Manager