Case Study: InterfaceFLOR Australia achieves five‑fold growth and streamlined forecasting with Demand Solutions

InterfaceFLOR Australia Soars with High-End Design and Forecasting to Keep Pace

InterfaceFLOR Australia, the Asia‑Pacific arm of the global modular carpet tile maker InterfaceFLOR, faced a rapid five‑fold expansion, frequently changing customer tastes, many short‑lead small orders and a surge in new product introductions — all while relying on spreadsheets for forecasting. To gain control and a collaborative forecasting process, InterfaceFLOR adopted Demand Solutions’ forecasting and collaboration software, moving to the Demand Solutions Pipeline to bring sales, marketing and operations onto a single planning platform.

Demand Solutions implemented the Pipeline solution to centralize forecasts, coordinate inputs across functions, and drive sales & operations planning; the tool provides a common data set for materials, capacity and stock planning, supports supplier collaboration, and is being rolled out across Asia‑Pacific. InterfaceFLOR reports that since adopting Demand Solutions the business has scaled rapidly (growth noted as five‑fold since the change), is reducing slow‑moving stock and waste through better planning, and is integrating Demand Solutions with a new Oracle ERP while establishing KPIs to quantify further gains.

InterfaceFLOR

Michael Gabadou

Operations Director