Case Study: Glen Dimplex Home Appliances achieves 20% increase in forecast accuracy and faster monthly forecasting with Demand Solutions Forecast Management

Glen Dimplex Home Appliances quickly implemented Demand Solutions to slash the time taken to prepare forecasts and to improve their Accuracy

Glen Dimplex Home Appliances, part of the Glen Dimplex Group and maker of brands such as Stoves, Belling and New World, faced a slow, error-prone forecasting process that relied on 15 sprawling spreadsheets and took around three weeks to produce usable numbers. To speed up forecasting and improve accuracy, Glen Dimplex selected Demand Solutions, deploying Demand Solutions Forecast Management and Demand Solutions Feedback.

Demand Solutions was implemented rapidly (three days of on-site training) and moved account managers to an online forecasting workflow with automatic consolidation; top-line figures are available in about 10 minutes and full consolidated figures by the following Monday. The Demand Solutions rollout cut forecast preparation from weeks to days, lifted forecast accuracy by 20% (Apr–Dec vs. prior year), enabled 20% more volume to be dispatched, and improved stock mix and monthly forecast integrity at SKU and customer level.

Glen Dimplex

Jimmy Russell

Forecasting Manager