Case Study: Gale Pacific achieves accurate global forecasting and reduced stock-outs with Demand Solutions

Gale Pacific manages a new World of Global Forecasting

Gale Pacific, a Melbourne manufacturer of Coolaroo Brand shade cloth, faced a highly seasonal, complex demand pattern with lead times up to 30 weeks and 70% of sales occurring in a three-month peak. Their prior forecasting was rudimentary, unable to forecast at the customer level, and disparate ERP systems prevented a cohesive global planning process, so they selected Demand Solutions and implemented Demand Solutions One from Demand Management, Inc. of St. Louis.

Demand Solutions implemented Demand Solutions One as a global forecasting and planning platform, enabling field-level data collection and capacity-constrained master production schedules for Australia and China. The solution delivered unprecedented supply chain visibility, reduced supplier expenditures and lead times, strengthened vendor relationships, and allowed Gale Pacific to integrate two acquired businesses into a single forecasting process—positioning the company to better meet peak demand and minimize stock-outs.

Gale Pacific

Greg Roberts

Supply Chain Manager