Case Study: TenCate cuts inventory by $4M and boosts forecast accuracy 15% with Demand Solutions

Firing Up Forecast Accuracy Tencate cuts Inventory by $4 Million

TenCate Protective Fabrics, a leading supplier of flame-resistant fabrics to firefighters and other first responders, struggled with spreadsheet-based forecasting and an older version of Demand Solutions that relied on manual data entry and sales reps’ hunches. The process produced frequent stockouts, excessive hardstock (inventory older than six months) and inefficient use of staff time, prompting TenCate to look for a planning solution that would give the company greater forecast visibility and accountability.

TenCate upgraded to Demand Solutions DSX (from Demand Solutions) in just two months, centralizing forecasts, giving sales reps three years of history and automated workflows (email reminders and scorecards) to adjust or accept forecasts. The Demand Solutions implementation raised forecast accuracy by 15% (2016–2017), cut the forecasting workload by eight hours per month, and reduced hardstock by $4 million over an 18-month period while lowering stockout risk.

TenCate

Ed Reimer

Senior Business Analyst