Case Study: Eminess Technologies reduces inventory and improves service with Demand Driven Technologies’ Replenishment+

Eminess Technologies - Customer Case Study

Eminess Technologies, a manufacturer and distributor of surface finishing solutions for high-tech materials, needed a better way to manage planning and replenishment across about 4,500 finished items. After moving to NetSuite, its homegrown reorder-point process and NetSuite’s native planning tools were no longer sufficient, especially given variable supplier reliability, long lead times, and temperature-sensitive materials. Eminess turned to Demand Driven Technologies and its Replenishment+ solution to modernize its supply chain planning.

Demand Driven Technologies implemented Replenishment+ with in-depth training and support, helping Eminess centralize planning and purchasing while maintaining service levels. The company reduced inventory by 6% in the first year without adding overhead, redeployed five employees to other roles, and improved supplier coordination through consolidated orders. During the pandemic, Demand Driven Technologies’ Demand Order Window feature helped Eminess plan farther ahead and sustain on-time and in-full performance above 95%, with inventory down 12% from two years earlier.

Eminess Technologies

Mark Evans

Supply Chain Manager